Your use of this website www.coopersfreshfood.co.uk and any product or service contained within constitutes acceptance of these Terms & Conditions.  These terms and conditions may be amended at any time by updating this page.  Coopers Fresh Food is a sole trader company based in Skewen, Neath and run by Gary Cooper.

  1. Pricing Policy

Coopers Food  make every effort to ensure that the pricing and other information displayed on this website is correct and up to date. However, if an error in the pricing of a product or any other error is found Coopers  Food Deliveries cannot be held responsible.  The user acknowledges that information, products and services on this website may include errors or inaccuracies.  Coopers Food Deliveries reserve the right to cancel an order or remove an item from an order due to pricing errors.

  1. Deliveries

Coopers  Food provide a choice of deliveries or local pick up points.  There is a minimum order of £15.  Please visit the How It Works page for details.   While Coopers Foods endeavour to deliver on your preferred date, they cannot be held responsible for any delays or changes to the delivery day or time.

  1. Contract

Full payment for all goods must be received before your order can be accepted.  Once payment has been received a confirmation of your order will be sent by email to the email address provided by yourself.   Our acceptance of your order brings into existence a legally binding contract between us.  Please check this confirmation email carefully and notify us immediately by email if there are any errors.   Please submit these details as soon as possible.

We reserve the right to cancel the contract between us if:

– we have insufficient stock

– we cannot deliver to your area

– there are adverse circumstances outside our control e.g. delivery issues, ill health, etc..

– one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we have to cancel your contract we will notify you by email and will re-credit to your account any sum paid within 30 days of your order. We will not be obliged to offer any compensation for any disappointment suffered.

You may cancel your order at any time up to the 9pm the day before delivery or pick up.  Please telephone or text us to notify us of your cancellation.  We reserve the right to charge a cancellation fee if we have picked up expensive food for your order and we cannot sell them to another customer.

4.Return of Non-perishable Items

If you wish to return a non-perishable item for any reason other than it not being of merchantable quality, you may do so at your own expense. We will refund the cost of the item less a handling charge of 10 per cent, as long as the item is returned to us in the same condition as when we sent it to you.

  1. Customer Details

We never sell or pass on our customer details. In addition we do not store customers’ credit card details.  If you pay online then your payment will be processed by our secure encrypted system which means that we never even see your credit or debit card details.

  1. Cookies

This website, like other online stores, uses cookies to gather anonymous statistics about how visitors use the site and to store browsing information which enables you to use our shopping cart and checkout. By using our website you agree that we can place cookies on your device e.g. computer, tablet, etc.. If you would prefer not to have cookies placed on your device then you can change your settings under the Internet Options or settings of your browser. However this may mean that our website and others that you visit will not perform properly.

  1. Liability Disclaimer

The entire liability of Coopers Fresh Food for any claim shall not exceed the price of the products or services supplied by Coopers Fresh Food.  Every effort has been made to ensure that this website is free from any computer viruses or similar. However Coopers Fresh Food or their agents cannot be held responsible for any damage or loss incurred by using this website.

In no event will Coopers Fresh Food , their employees, contractors, suppliers, agents, affiliates, website designer, web host or assigns be liable to ANY party for any indirect or direct or consequential or incidental costs arising out of or in connection with this agreement, web content or website links.

  1. Third Party Links

Coopers Fresh Foodare not be responsible nor liable for your use of any other websites which may be accessed via links within this website. Coopers Fresh Food is not responsible for their content. Any such links are provided as a service to users of this website and their inclusion in this website does not constitute an endorsement by Coopers Fresh Food.

  1. Intellectual Property

The Coopers Fresh Foodwebsite, logo, content, imagery and text cannot be copied or edited without our express prior written permission. All designs are protected by copyright.

  1. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

Correspondence address:  Coopers Fresh Food, 50 Dynevor Road, Skewen,  Neath.